People First – Fulfilling our obligation to every patient as a person and not just a client/customer; by attracting, retaining, and developing the best talent, with every staff member owning the patient experience and ALWAYS doing what is right regardless of the situation or who is watching.
Respect for Our Patients and Each Other – Placing a high value on the uniqueness and individuality of every team member along with each and every patient, to foster an open and inclusive environment where people are encouraged to personally contribute towards achieving the primary goal of helping every patient to Look and Feel their best.
One Team – Commit to an open-door mentality where new ideas are always welcome, grievances are aired in a timely fashion, and resolutions are shared to achieve maximum benefit for the greater good.
Make the Most of Every Patient Encounter – Create a true ProMD Health Experience each and every time a patient visits us; in-person, on the phone, or via social media, ensuring that they leave feeling respected, better about their appearance and satisfied with their overall well-being; each and every time.
Do Much with Little – Approach every situation with a can-do attitude, actively seeking and learning new ways to achieve the right solution for our patients leading to high-quality outcomes at an appropriate cost.